Frequently asked questions
Got a question? We've got answers. If you have some other questions, contact us using email.
Yes. We use 256-bit SSL encryption and offer a signed BAA (Business Associate Agreement) to ensure full HIPAA compliance for medical, legal, and other regulated industries.
After your first month, your plan will automatically continue at the regular monthly rate (e.g. $21.99), which is clearly displayed on the pricing page. You can cancel anytime before the trial ends.
Absolutely. FaxOnline works seamlessly on any device with internet access — desktop, tablet, or mobile.
Instantly. As soon as you sign up, your fax number is created and you can start sending and receiving faxes right away.
Nope. Everything is 100% digital. You get a dedicated fax number and can fax directly from your browser.
Yes. There is a $4.87 monthly compliance fee that helps cover telecom taxes, regulatory costs, and industry compliance requirements. This fee ensures we remain fully aligned with telco and government standards while keeping your service running securely.
Real-World Use Cases
“Auto-route incoming faxes based on approval status and track turnaround times on Airtable dashboards.”
“OCR identifies referral faxes, tags them by physician, and sends a Slack/SMS to your onboarding team.”
“Route lab faxes by patient name or test type to the correct coordinator within 5 seconds.”
Join thousands of satisfied users who have made the switch to digital faxing. No hardware or complicated set up.
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